Dr Ritesh Chugh Information and Communication Technology / School of Engineering and Technology

Senior Lecturer

GCTertEd, GDInfSys, MInfSys, PhD | SMIEEE, SMACS, MABPMP

Office Location

120 Spencer Street

Melbourne 3000 VIC Australia

About Me

Ritesh Chugh is a senior lecturer and discipline leader (Information Systems and Analysis) in the School of Engineering and Technology. He teaches to both undergraduate and graduate students in the fields of Information Systems (IS) Management, Process Analysis, Design and Management and IS Project Management. Ritesh is an enthusiastic and committed educationalist who has been awarded several academic and teaching awards to recognise his teaching excellence, commitment to improved student outcomes and engagement in reflective learning and teaching activities. His work experience in the higher education sector has predominantly been in multi-cultural educational settings, which has provided him with both a domestic and global flair.

Ritesh is also an active researcher and has published articles in international refereed journals and contributed to several book chapters. He has presented and published papers in many peer-reviewed international conferences too. He has also been a peer reviewer, program committee member, session chair and program committee chair for multiple international refereed conferences thus providing a wide range of service diversity to the academic community. Ritesh is also the co-recipient of various learning and teaching grants. He has been interviewed multiple times on radio talkback shows and received media attention for his work in many outlets such as The Age, The Australian, The Conversation, SBS and Sydney Morning Herald.

He takes a multidisciplinary social approach in his research endeavours, focusing on management of information systems, knowledge management, tacit knowledge ubiquity, social media, project management, electronic commerce and information and communication technology education. As a researcher and educationalist with many years of experience, Ritesh has contributed to varied research and pedagogical outcomes.

Ritesh is a senior member of IEEE and the Australian Computer Society. He holds a membership of IEEE Computer Society and the IEEE Green ICT Community too. He was also the chair of the Melbourne Campus Sustainability Committee which focussed on environmental sustainability awareness, periodic sustainability initiatives, opportunities for new ideas and teaching real-world relevance of sustainability in class.

Ritesh also contributes to social goodness via volunteering for multiple social groups and partakes in many community engagement programs.

Awards

§ Commendation in CQUniversity Student Voice Awards for Educator of the Year 2018.

§Commendation in CQUniversity Student Voice Awards for On-Campus Educator of the Year 2018.

§ Commendation in CQUniversity Student Voice Awards for Educator of the Year 2017.

§ Commendation in 2016 CQUniversity Student Voice Awards.

§ Recipient of Lalor Hero Community Volunteer Award 2016.

§ Recipient of CQUniversity 2014 Vice-Chancellor’s Award for Good Practice in Learning and Teaching.

§ Finalist for the CQUniversity 2014 Opal Awards for Excellence in Engagement in the category of Engaged Service (Engagement through Sustainability).

§ Nominated for the 2012 CQUniversity Award for Excellence in Learning and Teaching (Tier 2).

§ Recipient of Dr Martand Joshi Staff Award (CQUniversity) 2011 in recognition of research contribution to International Education.

§ Recipient of CMS/CQUniversity Melbourne’s 2010 Teaching Excellence Award (voted by students).

§ Nominated in the top ten lecturers list at CQUniversity, based on voting for the UniJobs '2010 lecturer of the year' initiative.

§ Nominated for the Campus Director’s 2010 Award for Excellence in Learning and Teaching.

§ Recipient of CMS/CQUniversity Melbourne’s 2009 Gold Hawk Award (Employee of the Year).

§ National finalist; named in the 'top 10' lecturers of CQUniversity, based on voting for the UniJobs '2009 lecturer of the year' initiative.

§ Recipient of CQUniversity Melbourne’s 2008 Condor Award for Teaching Excellence.

§ Recipient of CQUniversity’s 2007 Faculty/Pro-Vice-Chancellors’ portfolios/AIC Tier One Award for teaching excellence.

§ Nominated for CQUniversity’s Melbourne Campus 2006 Mort Gold Teaching Award.

§ Recipient of Campus Director’s Award for excellence in studies and leadership upon completion of Graduate Diploma in Information Systems (CQU).

§ Best Paper Award at the International Conference on E-Technologies and Business on the Web (EBW 2013).

Media Citations

13 CQU staff on Lecturer of the Year list (CQUniNEWS, June 18, 2008)

Melbourne Campus hosts CMS Excellence Awards (CQUniNEWS, December 8, 2008)

Thousands pass CQUniversity expo stand (CQUniNEWS, April 2, 2009)

CQUni's lecturers on top list (CQUniNEWS, September 25, 2009)

Recent Seminars at Melbourne Campus (CQUniNEWS, October 5, 2009)

Guest speaker suggests 'engaging, capturing and entertaining students' (CQUniNEWS, April 28, 2011)

Holiday work important for international students too (The Australian, November 18, 2011)

Leading debate to improve student prospects (CQUniNEWS, November 24, 2011)

Melbourne staff and students respond to the 'Batman Park' distress signal (CQUniNEWS, March 12, 2015)

Is it cheating to wear a smartwatch into an exam? (The Age, June 9, 2015)

Watches banned in exam rooms: Time to ring the alarm bells (CQUniNEWS, June 9, 2015)

Australian unis purge smartwatches from exams ( iTnews, June 16, 2015)

Apple watches banned from VCE exams (The Age, August 24, 2015)

Android Wear compatibility with iPhone makes wearables accessible (The Carolinian, September 9, 2015)

Hindi Learning Classes at Your Door Step. (Interview Podcast: SBS Radio, November 20, 2015)

Bringing Hindi language classes to Melbourne’s Western suburbs (CQUniNEWS, November 25, 2015)

Hindi classes for Wyndham (Indian Link Newspaper, February 29, 2016)

Social Media: Is it a Blessing or Curse? (Interview Podcast: SBS Radio, March 30, 2016)

Addicted to social media? Try an e-fasting plan (The Conversation, April 4, 2016)

Addicted to Social Media: Try e-fasting (Interview Podcast: ABC Far North Queensland, April 4, 2016)

Social media addicts could try some 'e-fasting' says CQUni academic (CQUniNEWS, April 4, 2016)

The article “Addicted to social media? Try an e-fasting plan” was subsequently republished by major news publications around Australia - The Age, Sydney Morning Herald, Brisbane Times, The Canberra Times, WA Today and SBS.

Ban watches (and other spy devices) in exams (Interview Podcast: Radio ECU, May 10, 2016)

Students are using ‘smart’ spy technology to cheat in exams (The Conversation, May 13, 2016)

Smart spy technology to cheat in exams (Interview Podcast: Newstalk ZB Auckland (New Zealand) radio, May 13, 2016)

Spy technology giving students an unfair advantage (Interview Podcast: 2SER community radio station, May 17, 2016)

Identify risk earlier in the business process life cycle (CQUniNEWS, May 30, 2016)

Universities banning students from wearing watches during exams (The Courier Mail, June 4, 2016) & ( The Herald Sun, June 4, 2016)

Hi-tech devices for cheating in exams (Interview Podcast: SBS Radio, June 3, 2016)

Social media scams and protection (Interview Podcast: SBS Radio, June 4, 2016)

Facebook using your name to advertise products (Interview Podcast: SBS Radio, June 8, 2016)

Changing the world one online petition at a time: how social activism went mainstream (The Conversation, July 14, 2016)

Concerns for safety bring community together (SBS, July 17, 2016)

Tracking how social activism went 'mainstream' (CQUniNEWS, July 19, 2016)

Cricket tournament aims to raise awareness of homelessness (Star Weekly, August 17, 2016)

Using Digital Technologies for Social Good ( Interview Podcast: ABC Capricornia (Queensland) radio, October 19, 2016)

Support for Hindi language classes recognised with 'Hero' award (CQUniNEWS, October 28, 2016)

Ten Tips to Safely Use Public Wi-Fi (Interview Podcast: SBS Radio, October 24, 2016)

From Kevin07 to #LockHerUp, social media proving both ‘powerful and dangerous’ (CQUniNEWS, November 28, 2016)

Social Media and Elections (Interview Podcast: SBS Radio, November 30, 2016)

Explainer: What election candidates can and can't say on social media (The Age, January 16, 2017). This article appeared in major news publications around Australia – Brisbane Times, WA Today, Sydney Morning Herald, The Canberra Times.

CQUNI Spotlight – Featuring Dr Ritesh Chugh (January 25, 2017)

Social good via social media (Interview Podcast: SBS Radio, February 20, 2017)

Why nothing you do online is private anymore (NewsMail, April 19, 2017 - online). Sunshine Coast Daily

The Role and Use of Social Media in Higher Education (Higher Education Review, May 2017) - online & print

Big Brother is watching you (NewsMail, April 20, 2017 -print)

Technology students are using to cheat in exams (Interview Podcast: ABC Radio Brisbane, May 5, 2017 (by Kelly Higgins-Devine for the Afternoon program).

Cyberbullying: what is it and how to get help (Interview Podcast: SBS Radio, May 24, 2017)

Online Quizzes are Harvesting Personal Info, Warns CQUni Researcher (CQUniNEWS, May 30, 2017)

Facebook quizzes and privacy (Interview Podcast: ABC Radio Perth, May 30, 2017 (by Belinda Varischetti for the Drive program)

The menace of online quizzes on social media (Interview Podcast: 6PR882 News Talk (Perth), May 30, 2017 by Oliver Peterson)

Online Facebook quizzes: Beware! (Interview Podcast: ABC Radio Capricornia Queensland, May 31, 2017 by Inga Stunzner for the Mornings Program)

Caution advised against online social media quizzes (Interview Podcast: ABC Radio Northern Tasmania, May 31, 2017 by Hilary Burden for the Drive Program)

One year on, is Australia’s cybersecurity strategy on track? Experts respond (The Conversation, June 2, 2017)

Facebook is fighting social media identity theft in India, but it’s a global problem (The Conversation, August 1, 2017)

CQUniversity lecturer giving back as multicultural advocate in diverse outer Melbourne (CQUniNEWS, September 27, 2017)

World leaders with most fake followers on Twitter revealed (SBS, March 15, 2018)

Are you ready? Here is everything that Google knows about you (Interview Podcast: SBS Radio, May 18, 2018)

Backlog of confiscated phones, computers and hard drives delaying police prosecutions by up to several years (The Advertiser, July 9, 2018)

Yes or no to screens in schools? (Part 1) (Interview Podcast: SBS Radio, July 27, 2018)

Yes or no to screens in schools - what do Government guidelines say? (Part 2) (Interview Podcast: SBS Radio, July 27, 2018)

'Stealth doorway': China's stunning server hack shows its true hand (Sydney Morning Herald, October 9, 2018). This article appeared in major news publications around Australia – The Age, Brisbane Times, WA Today, The Canberra Times.

Is your phone telling you it might be time for a micro-detox? (The Age, November 29, 2018). This article appeared in major news publications around Australia – Sydney Morning Herald, Brisbane Times, WA Today, The Canberra Times.

Professional Experience

International Conference Program Committee Member and Reviewer

International Conference on Computer Science and Logistics Engineering, 11-13 November, 2011, Zhengzhou, China.

International Conference on Sensor Network and Mobile Computing ,11-13 November, 2011, Zhengzhou, China.

IEEE International Conference on Economic Management and Information Engineering Technology(ICEMIE2011) 26-27 December, 2011 Xi’an, China.

2nd Journal Conference on Social Science and Humanity, 5-6, May, 2012, Kuala Lumpur, Malaysia.

Second International Conference on Digital Information and Communication Technology and its Applications, 16-18, May, 2012, Bangkok, Thailand.

IEEE International Conference on Engineering Technology and Economic Management, 21-22, May, 2012, Zhengzhou, China.

The World Congress on E-Commerce and Business on the Web (WCEBW2012), 27-29, August, 2012, London, United Kingdom.

2nd International Conference on Management, Manufacturing and Materials Engineering, 21-23, September, 2012, Beijing, China.

2nd International Conference on Sensor and the Internet of Things (SIOT 2012), 19-21, October, 2012, Zhengzhou, China.

The International Conference on Computing, Networking and Digital Technologies(ICCNDT 2012), 11-13, November, 2012, Bahrain.

International Conference on Digital Contents and Applications, 16-19, December, 2012, Kangwondo, Korea.

Third International Conference on Digital Information Processing and Communications (ICDIPC 2013), Jan. 30- Feb. 1, 2013, Dubai, UAE.

The Second International Conference on Digital Enterprise and Information Systems (DEIS 2013), 4-6, March, 2013, Kuala Lumpur, Malaysia.

International Conference on Economic Science and Management Engineering (ESME 2013), 25-26, May, 2013, Seoul, South Korea.

The Fourth International Conference on e-Learning (ICEL2013), 8-10, July, 2013, Ostrava, Czech Republic.

3rd International Conference on Sensor and the Internet of Things (SIOT 2013), 13-15, September, 2013, Tainan City, China.

The Second International Conference on Informatics & Applications (ICIA2013), 23-25, September, 2013, Lodz, Poland.

The International Conference on Digital Information Processing, E-Business and Cloud Computing (DIPECC 2013), 23-25, October, 2013, Dubai, UAE.

The Second International Conference on Informatics Engineering & Information Science (ICIEIS2013), 12-14, November, 2013, Kuala Lumpur, Malaysia.

2nd International Conference on Innovation and Information Management(ICIIM 2014), 12-13 January, 2014, Phuket, Thailand.

2nd International Conference on Information and Computer Networks (ICICN 2014), 12-13, January, 2014, Phuket, Thailand.

2nd International Conference on Digital Information Processing, E-Business and Cloud Computing (DIPECC2014), 9-11, April, 2014, Dubai, UAE.

International Conference on Computing Technology and Information Management (ICCTIM2014), 10-12, April, 2014, Dubai, UAE.

IEEE International Conference on Information Technology and Communication Engineering, 11-13, July, 2014, Seoul, South Korea.

3rd International Conference on Informatics Engineering and Information Science (ICIEIS2014), 22-24, September, 2014, Lodz, Poland.

3rd International Conference on Digital Contents and Applications (DCA 2014), 20-23, December, 2014, Hainan Island, China.

IEEE/INFORMS International Conference on Information Systems and Management Science (ICISMS 2015), 24-25, January, 2015, Jeju Island, South Korea.

3rd International Conference on Digital Information, Networking, and Wireless Communications (DINWC2015), 3-5, February, 2015, Moscow, Russia.

7th International Conference on Mobile, Hybrid, and Online Learning (eLmL 2015), 22 – 27, February, 2015, Lisbon, Portugal.

International Conference and Workshop on Communication Computing & Virtualization (ICWCCV 2015), 27-28, February, 2015, Maharashtra, India.

3rd International Conference on Recent Trends in Computing (ICRTC 2015), 12-13, March, 2015, Ghaziabad, India.

The Fifth International Conference on Digital Information Processing and Communications (ICDIPC2015), 7-9, October, 2015, Sierre, Switzerland.

ProjMAN - International Conference on Project MANagement, 7-9, October, 2015, Vilamoura, Algarve, Portugal.

International Conference on Natural Disasters and Emergency Management (ICNDEM 2015), 4-6, November, 2015, Sofia, Bulgaria.

9th IEEE International Conference on Open Source Systems and Technologies” (ICOSST-2015), 17-19. December, Lahore, Pakistan.

8th International Conference on Mobile, Hybrid, and On-line Learning (eLmL 2016), 24 – 28, April, 2016, Venice, Italy.

3rd International Conference on Computer Science, Computer Engineering, and Social Media (CSCESM2016), 13 – 15, May, 2016, Thessaloniki, Greece.

2nd International Conference on Big-data, Internet of things, and Zero-size intelligence (BIZ2016), 26 – 28, July, Manchester, United Kingdom.

ProjMAN – 4th International Conference on Project MANagement, 5-7, October, 2016, Porto, Portugal.

8th International Conference on Knowledge Management and Information Sharing (KMIS), 9-11 November, 2016, Porto, Portugal.

International Conference on Advanced Informatics for Computing Research (ICAICR-2017), 17-18 March, 2017, Punjab, India.

9th International Conference on Mobile, Hybrid, and On-line Learning (eLmL 2017), 19 – 23, March, 2017, Nice, France.

7th International MCETECH Conference on e-Technologies, 17-19 May 2017, Ottawa, Canada.

4th International Conference on Computer Science, Computer Engineering and Social Media (CSCESM2017), 11-13 October 2017, Manila, Philippines.

9th International Conference on Knowledge Management and Information Sharing (KMIS), 1-3 November, 2017, Funchal, Madeira, Portugal.

ProjMAN – 5th International Conference on Project MANagement, 8-10 November 2017, Barcelona, Spain.

10th International Conference on Computer Modeling and Simulation, 8-10 January, 2018, Sydney, Australia.

7th International Conference on Intelligent Computing and Applications, 8-10 January, 2018, Sydney, Australia.

International Conference on Information Management and Processing (ICIMP 2018), 10-12 January, 2018, London, UK

10th International Conference on Information, Process, and Knowledge Management (eKNOW 2018), 25 – 29, March, 2018, Rome, Italy.

4th International Conference on Information Management (ICIM 2018), 25 -27 May, 2018, Oxford, UK.

5th International Conference on Innovations in Business and Management (ICIBM 2018), 13 -15 June, 2018, Hong Kong.

5th European Conference on Social Media (ECSM 2018), 21 – 22 June, 2018, Limerick, Ireland.

ProjMAN – 6th International Conference on Project MANagement, 7-9 November 2018, Lisbon, Portugal.

9th International Conference on E-business, Management and Economics (ICEME 2018), 2-4 August, 2018, Waterloo, Canada.

10th International Conference on Knowledge Management and Information Sharing (KMIS), 18-20 September, 2017, Seville, Spain.

12th IEEE International Conference on Open Source Systems and Technologies” (ICOSST-2018), 19-21 December, 2018, Lahore, Pakistan.

IEEE 3rd International Conference on Communication and Information Systems (ICCIS 2018), 28-30 December, 2018, Singapore.

International Conference Chair

3rd International Conference on Innovation and Information Management (ICIIM 2015), 17-18 January, 2015, Kuala Lumpur, Malaysia.

International Conference Co-Chair

International Conference on Computational Strategies for Next Generation Technologies (NEXTCOM-2017), 25-26 November 2017, Jalandhar, India.

International Conference on Advanced Informatics for Computing Research (ICAICR-2017), 14-15 July, 2018, Shimla, India. (Technical Program Co-Chair)

International Conference Program Chair

2nd International Conference on Innovation and Information Management (ICIIM 2014), 12-13 January, 2014, Phuket, Thailand.

3rd International Conference on Innovation and Information Management (ICIIM 2015), 17-18 January, 2015, Kuala Lumpur, Malaysia.

The Fifth International Conference on Digital Information Processing and Communications (ICDIPC2015), 7-9, October, 2015, Sierre, Switzerland.

4th International Conference on Innovation and Information Management (ICIIM 2016), 18-19, January, 2016, Brisbane, Australia.

6th International Conference on Intelligent Computing and Applications, 20-23, January, 2017, Canberra, Australia.

International Conference Session Chair

International Conference on Innovation and Information Management (ICIIM 2013), 19-20 January, 2013, Singapore.

2nd International Conference on Innovation and Information Management (ICIIM 2014), 12-13 January, 2014, Phuket, Thailand.

24th International Business Information Management Conference (IBIMA 2014), 6-7 November, 2014, Milan, Italy.

3rd International Conference on Innovation and Information Management (ICIIM 2015), 17-18 January, 2015, Kuala Lumpur, Malaysia.

7th International Conference on Knowledge Management and Information Sharing, 12-14 November, 2015, Lisbon, Portugal.

17th European Conference on Knowledge Management (ECKM 2016), 1-2 September, 2016, Belfast, Northern Ireland, UK.

Keynote Speaker

Tacit Knowledge Sharing in Australian Universities @ 2nd International Conference on Innovation and Information Management(ICIIM 2014), 12-13 January, 2014, Phuket, Thailand.

Sharing Tacit Knowledge @ 3rd International Conference on Innovation and Information Management (ICIIM 2015), 17-18 January, 2015, Kuala Lumpur, Malaysia.


Grants

Sibley, J, Chugh, R, Hamilton, D & Davison, H, 2009, CQUniversity Learning and Teaching Grant: “Their Own Words: Developing International Students’ Competence with Academic Writing and the Conventions of Correct Citation”, $5000.

Wibowo, S, Grandhi, S & Chugh, R, 2014, CQUniversity Scholarship of Learning and Teaching Grant: “Development of an Electronic Exam System for Improving the Overall Effectiveness at CQUniversity”, $4,905.

Luck, J, Pember, E, Silva, R, & Chugh, R 2017, CQUniversity School of Engineering and Technology L&T Innovation Team Grant, “In search of academic integrity”, $6400.

Ewin, N, Luck, J, Jarvis, J & Chugh, R 2017, CQUniversity School of Engineering and Technology L&T Innovation Team Grant, “Rethinking project management from a design thinking and teaching perspective”, $6100.

Luck, J, Chugh, R, & Pember, E, 2018, CQUniversity Scholarship of Learning and Teaching Grant, “Prevention is better than punishment: Professional development for sessional staff about academic integrity”, $11879.

Kansal, M, Weber, A, Chugh, R, Macht, S, Grose, R & Shah, M, 2018, CQUniversity Scholarship of Learning and Teaching Grant, “Peer Mentoring for Academic Staff”, $5175.

Editorial Board Member

International Journal of Digital Contents and Application

International Journal of Innovation, Management and Technology (IJIMT)
International Journal of E-Entrepreneurship and Innovation ( Associate Editor : 2018 - )

Committee Membership

CQUni Melbourne Campus Sustainability Committee Chair (2013 - 2017)

CQUni Victoria Academic Growth and Development Committee Member (2015 - )

CQUni Academic Board Member (2017 - )

CQUni ICT Program Committee Member (2017 - )

Government Membership

Member of Wyndham City Council's Learning City Portfolio Committee (2017 - )

Member of Victorian Multicultural Commission’s (VMC) Regional Advisory Council for the North West Metropolitan Region (2017 - )

Professional Memberships

ü Senior Member of the Australian Computer Society (ACS) - Certified Professional

ü Senior Member of IEEE

ü Senior Member of IEEE Computer Society

ü Executive Member of Association for Business Process Management Professionals (ABPMP) - Vice President of Membership

Responsibilities

ü Discipline Leader

ü Lecturing

ü Coordination

ü Research


Industry Reports

Project team member: CQUniversity Melbourne, $1,80,000

Project: Achieving Packaging Recycling Excellence at Victorian Universities – Setting the National Benchmark, National Packaging Covenant Industry Association

Books


Chugh, R, 2017, Harnessing Social Media as a Knowledge Management Tool, IGI Global, Hershey, PA (Hyperlink)

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Published in: 2017
Letters to the Editor

Chugh, R. (2011, November 18), Holiday work important for international students too, The Australian: Higher Education, from http://www.theaustralian.com.au/higher-education/letters/holiday-work-important-for-international-students-too/story-e6frgcox-1226196625433

Special Features

Chugh, R. 2009, ‘Foray into Blogosphere’, Education Technology Solutions, Vol. 29, April/May, p.59.

Chugh, R. 2010, ‘All About Keywords: the rise and rise of social bookmarking’, Education Technology Solutions, Vol. 38, Oct/Nov, p.74.

Chugh, R. ( 2015, June 9), Is it cheating to wear a smartwatch into an exam?, The Age, from http://www.theage.com.au/comment/is-it-cheating-to-wear-a-smartwatch-into-an-exam-20150609-ghixg1.html

Chugh, R. ( 2016, April 4), Addicted to social media? Try an e-fasting plan, The Conversation, from https://theconversation.com/addicted-to-social-media-try-an-e-fasting-plan-56804

Chugh, R. ( 2016, May 13), Students are using ‘smart’ spy technology to cheat in exams, The Conversation, from https://theconversation.com/students-are-using-smart-spy-technology-to-cheat-in-exams-59241

Kansal, M & Chugh, R. ( 2016, July 14), Changing the world one online petition at a time: how social activism went mainstream, The Conversation, from https://theconversation.com/changing-the-world-one-online-petition-at-a-time-how-social-activism-went-mainstream-61756

Chugh, R. (2017, January 16) Explainer: What election candidates can and can't say on social media, The Age, from http://www.theage.com.au/national/explainer-what-election-candidates-can-and-cant-say-on-social-media-20170113-gtqz5e.html

Chugh, R. ( 2017, May) The Role and Use of Social Media in Higher Education, Higher Education Review, vol. 5, no. 4, from http://www.thehighereducationreview.com/magazine/the-role-and-use-of-social-media-in-higher-education-YGKZ421785152.html (Print)

Chugh, R., Gill, A.Q. & Simpson, L. (2017, June 2), One year on, is Australia’s cybersecurity strategy on track? Experts respond, The Conversation, from https://theconversation.com/one-year-on-is-australias-cybersecurity-strategy-on-track-experts-respond-78675

Chugh, R. (2017, August 1), Facebook is fighting social media identity theft in India, but it’s a global problem, The Conversation, from https://theconversation.com/facebook-is-fighting-social-media-identity-theft-in-india-but-its-a-global-problem-81471

Invited Papers/Speaker

Keynote Speaker

Tacit Knowledge Sharing in Australian Universities @ 2nd International Conference on Innovation and Information Management (ICIIM 2014), 12-13 January, 2014, Phuket, Thailand.

Sharing Tacit Knowledge @ 3rd International Conference on Innovation and Information Management (ICIIM 2015), 17-18 January, 2015, Kuala Lumpur, Malaysia.

Refereed Conferences
Chugh, R, 2018, ‘Disaster Fundraising via Social Media: A Case Study of Non-resident Nepalese Community in Australia’, In Communication and Management in Technological Innovation and Academic Globalization (COMATIA 2018), 23-25 November, Rome, Italy.
Shields, R & Chugh, R, 2018, ‘Preparing Australian High School Learners with 21st Century Skills’, In IEEE International Conference on Teaching, Assessment and Learning for Engineering (TALE 2018), 4-7 December, Wollongong, Australia.
Sabharwal, R, Chugh, R, Hossain MR & Wells, M, 2018, ‘Learning Management Systems in the Workplace: A Literature Review’, In IEEE International Conference on Teaching, Assessment and Learning for Engineering (TALE 2018), 4-7 December, Wollongong, Australia.
Published in: 2018
Wibowo, S, Grandhi, S, and Chugh, R, 2017, ‘Enhancing Students’ Learning Experience and Recourses through the Adoption of E-exams at CQUniversity’, In Proceedings of the 1st Australia and New Zealand Conference on Advanced Research (ANZCAR 2017), pp. 58-68, Melbourne, Australia, 17-18 June.
Ewin, N, Luck, J, Chugh, R and Jarvis, J, 2017, ‘Curiosity: The Kryptonite of Cats and the Superpower of the Project Manager’, In Proceedings of Australian Institute of Project Management 2017 National Conference, pp. 20-26, 22-24 October, Melbourne, Australia, ISBN: 978-0-646-97817-8.
Ewin, N, Luck, J, Chugh, R and Jarvis, J, 2017, ‘Rethinking Project Management Education: A Humanistic Approach based on Design Thinking’, In 5th International Conference on Project MANagement (ProjMAN), 8-10 November 2016, Barcelona, Spain.
Chugh, R, 2017, ‘Barriers and Enablers of Tacit Knowledge Transfer in Australian Higher Education Institutions’, In Communication and Management in Technological Innovation and Academic Globalization (COMATIA 2017), 17-19 November, Bern, Switzerland.
Published in: 2017

Chugh, R, 2016, ‘Lifelong Learners and Learning Organisations: Perspective of Australian University Academics’, In 17th European Conference on Knowledge Management (ECKM), pp. 181-188, Belfast, Northern Ireland, UK, September, 1-2, 2016.

Published in: 2016

Howah, K and Chugh, R, 2015, ‘ Perceived Utility as a Motivational Factor in Affecting Users’ Decisions to Download and Install Potentially Spyware-Infected Software’, In Proceedings of the Twenty-first Americas Conference on Information Systems (AMCIS), Puerto Rico, August 13-15, 2015.

Chugh, R, 2015, ‘Do Australian Universities Encourage Tacit Knowledge Transfer?’, In Proceedings of the 7th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management (IC3K 2015) - Volume 3: KMIS, pp. 128-135, Lisbon, Portugal, November, 12-14, 2015.

Published in: 2015

Chugh, R 2014, ‘Role of Human Resource Information Systems in an Educational Organisation’, In 2nd International Conference on Innovation and Information Management(ICIIM 2014) , Phuket, Thailand, January 12-13, 2014.

Wibowo, S, Grandhi, S, & Chugh, R, 2014, ‘Assessing the Effectiveness of Learning and Teaching Technologies for Teaching Distance Mode Students in Higher Education’, In Proceedings of the 3rd IEEE Conference on e-Learning, e-Management and e-Services (IC3E 2014), Melbourne, Australia, December 10-12, 2014. (pp. 24-29). DOI: 10.1109/IC3e.2014.7081236

Chugh, R, Wibowo, S, and Grandhi, S, 2014, ‘Should Transfer of Tacit Knowledge be Made Mandatory?’, In Proceedings of the 24th International Business Information Management Conference (IBIMA 2014), Milan, Italy, November 6-7, 2014.

Grandhi, S, Chugh, R, and Wibowo, S, 2014, ‘Factors Influencing Customers’ Intention to Purchase Deals from Australian Group Buying Sites’, In Proceedings of the 24th International Business Information Management Conference (IBIMA 2014), Milan, Italy, November 6-7, 2014.

Published in: 2014

Chugh, R 2013, ‘Workplace Dimensions: Tacit Knowledge Sharing in Universities’, In International Conference on Innovation and Information Management (ICIIM 2013) , Singapore, January 19-20, 2013.

Grandhi, S & Chugh, R 2013, ‘The Value of Business Intelligence Tools: Aligning Business Intelligence Governance with Corporate Governance’, In The International Conference on E-Technologies and Business on the Web (EBW 2013), Bangkok, Thailand, May 7-9, 2013. (Selected as a best paper).

Published in: 2013

Grandhi, S & Chugh, R 2012, ‘Strategic Value of Mobile CRM Applications: A Review of Mobile CRM at Dow Corning and DirecTV’, In International Conference on Innovation and Information Management 2012 (ICIIM 2012), Chengdu, China, January 7-8, 2012.

Chugh, R 2012, ‘Knowledge Sharing with Enhanced Learning and Development Opportunities’, In IEEE International Conference on Information Retrieval and Knowledge Management 2012, Kuala Lumpur, Malaysia, March 13-15, 2012.

Published in: 2012

Chugh, R 2011, Analysis of Project Management in Theory and Real World: An Information System Case, In IEEE International Conference on Information Management and Engineering(ICIME2011), Zhengzhou, China, May 21-22, pp. 1-11. 2011.

Published in: 2011

Chugh, R & Grandhi, S 2010, ‘Electronic Retailing in Australia: A Review of Australia’s Top 20 Retailers’, In IEEE International Conference on Information Management and Engineering (ICIME2010), Chengdu, China, April 16-18, 2010.

Chugh, R & Gupta P 2010, ‘MAMS - A Unified Approach for Assessing E-readiness of SMEs’, In Mills, A, Gutierrez, J, Osei-Bryson, K and Janczewski, L (eds.), Proceedings of the 2010 International Conference on Information Resources Management (Conf-IRM 2010), Montego Bay, Jamaica, May 16-18, 2010.

Published in: 2010
Seminar Presentations
Chugh, R & Joshi, M 2009, ‘New paradigms in the teaching and learning of accounting: Use of educational blogs for reflective thinking’, The Spring Seminars, September 2, 2009, Melbourne, CQ University Melbourne.
Grants

Sibley, J, Chugh, R, Hamilton, D & Davison, H,2009, CQUniversity Learning and Teaching Grant: “Their Own Words: Developing International Students’ Competence with Academic Writing and the Conventions of Correct Citation”, $5000.

Wibowo, S, Grandhi, S & Chugh, R, 2014, CQUniversity Scholarship of Learning and Teaching Grant: “Development of an Electronic Exam System for Improving the Overall Effectiveness at CQUniversity”, $4,905.

Luck, J, Chugh, R, Silva, R, & Pember, E, 2017, CQUniversity School of Engineering and Technology L&T Innovation Team Grant, “In search of academic integrity”, $6400

Ewin, N, Luck, J, Jarvis, J & Chugh, R, 2017, CQUniversity School of Engineering and Technology L&T Innovation Team Grant, “Rethinking project management from a design thinking and teaching perspective”, $6100

Refereed Articles
Chugh, R. & Ruhi, U 2018, ‘Social Media in Higher Education: A Literature Review of Facebook’, Education and Information Technologies, vol. 23, no.2, pp. 605-616, doi:10.1007/s10639-017-9621-2
Wibowo, S., Grandhi, S., & Chugh, R. 2018, ‘Enhancıng Students’ Learning Experience and Recourses Through the Adoption of E-exams at CQUniversity’ Asia Pacific Journal of Contemporary Education and Communication Technology, vol. 4, no.1, pp. 1-10.
Chugh, R, 2018, ‘Tacit Knowledge Transfer in Australian Universities: Exploring the Barriers and Enablers’, MATEC Web Conf, vol. 210, no. 04054 (2018), pp. 1-7. DOI: https://doi.org/10.1051/matecconf/201821004054
Chugh, R, 2018, ‘Disaster Fundraising via Social Media: A Case Study of Non-resident Nepalese Community in Australia’, WSEAS Transactions on Environment and Development, vol. 14, no. 2018, Art. #69, pp. 636-642.
Published in: 2018

Chugh, R & Joshi, M 2017, ‘Challenges of Knowledge Management amidst Rapidly Evolving Tools of Social Media’. In Chugh, R (ed), Harnessing Social Media as a Knowledge Management Tool, IGI Global: Hershey, PA., pp. 299-314.

Chugh, R, Ledger, S & Shields, R, 2017, ‘Curriculum Design for Distance Education in the Tertiary Sector’, Turkish Online Journal of Distance Education, vol.18, no. 2, pp. 4-15. http://tojde.anadolu.edu.tr/makale_goster.php?id=1381

Chugh, R, Sharma, S & Cabrera, A, 2017, ‘Lessons Learned from Enterprise Resource Planning (ERP) Implementations in an Australian Company’, International Journal of Enterprise Information Systems, vol. 13, no. 3, pp. 23-35. doi: 10.4018/IJEIS.2017070102

Chugh, R, 2017, ‘Barriers and Enablers of Tacit Knowledge Transfer in Australian Higher Education Institutions’, International Journal of Education and Learning Systems, vol. 2, pp. 277-281.

Ewin, N., Luck, J., Chugh, R., & Jarvis, J. (2017). Rethinking Project Management Education: A Humanistic Approach based on Design Thinking. Procedia Computer Science, 121, 503-510. doi:https://doi.org/10.1016/j.procs.2017.11.067

Published in: 2017

Grandhi, S, Chugh, R, & Wibowo, S, 2016, ‘An Empirical Study of Customers’ Purchase Intentions from Australian Group Buying Sites’, Journal of Internet and e-Business Studies, vol. 2016 (2016), pp. 1-12.

Wibowo, S., Grandhi, S., Chugh, R., and Sawir, E, 2016, ‘A Pilot Study of an Electronic Exam System at an Australian University’, Journal of Educational Technology Systems, vol. 45, no. 1, pp. 5-33.

Chugh R, Wibowo S, Grandhi S, 2016, ‘Environmentally Sustainable Information and Communication Technology Usage: Awareness and Practices of Indian Information and Communication Technology Professionals’, Journal of Cleaner Production, 131, (2016), pp. 435-446.

Shields, R. & Chugh, R, 2016, ‘Digital badges – rewards for learning?’, Education and Information Technologies, 2016, pp. 1-8.

Published in: 2016

Chugh, R, Wibowo, S & Grandhi, S, 2015, ‘Mandating the Transfer of Tacit Knowledge in Australian Universities’, Journal of Organizational Knowledge Management, vol. 2015 (2015), pp. 1-10.

Sharma SC, Chugh, R & Mather, N, 2015, ‘SIRFrt method: assessing and improving maintenance reliability’, Reliability: Theory & Applications, vol. 10, no.2, pp. 59-68.

Sibley, J, Hamilton, D & Chugh, R, 2015, ‘International Student Wellbeing and Academic Progress’, International Student Experience Journal, vol. 3, no. 2, pp. 1-8.

Published in: 2015

Chugh, R 2014, ‘Role of Human Resource Information Systems in an Educational Organisation’, Journal of Advanced Management Science, vol. 2, no.2, pp.149-153.

Published in: 2014

Chugh, R & Grandhi, S 2013, ‘E-government in Australia: A Usability Study of Australian City Council Websites’. In Gil-Garcia, JR(ed), E-Government Success around the World: Cases, Empirical Studies, and Practical Recommendations, IGI Global, pp. 216-235.

Chugh, R 2013, ‘Workplace Dimensions: Tacit Knowledge Sharing in Universities’, Journal of Advanced Management Science, vol. 1, no.1, pp.24-28.

Chugh, R & Grandhi, S 2013, ‘Why Business Intelligence? Significance of Business Intelligence tools and integrating BI governance with corporate governance’, International Journal of E-Entrepreneurship and Innovation, vol. 4, no.2, pp. 1-14.

Published in: 2013

Chugh, R 2012, ‘Social Networking for Businesses: Is it a Boon or Bane?’. In Cruz-Cunha, MM, Putnik, GD, Lopes,N, Gonçalves, P & Miranda, E (eds), Handbook of Research on Business Social Networking: Organizational, Managerial, and Technological Dimensions, IGI Global, pp. 603-618.

Chugh, R & Grandhi, S 2012, ‘E-tailing: A Snapshot of Australia’s Top 25 Retailers’. In Rezaul, KM(ed), Strategic and Pragmatic E-Business: Implications for Future Business Practices, IGI Global, pp. 297-313.

Grandhi, S & Chugh, R 2012, ‘Implementation Strategies for ERP Adoption by SMEs’. In Kim, T, Ko, D, Vasilakos, Stoica, A & Abawajy, J (eds), Computer Applications for Communication, Networking, and Digital Contents. Springer Berlin Heidelberg, pp. 210-216.

Grandhi, S & Chugh, R 2012, ‘Strategic Value of Mobile CRM Applications: A Review of Mobile CRM at Dow Corning and DirecTV’, International Proceedings of Computer Science and Information Technology, vol. 36, pp.405-410.

Published in: 2012

Chugh, R & Gupta, P 2010, ‘A Unified View of Enablers, Barriers, and Readiness of Small to Medium Enterprises for e-business Adoption’. In Cruz-Cunha, MM & Varajão, JE (eds), E-Business Issues Challenges and Opportunities for SMEs: Driving Competitiveness, IGI Global, pp. 291-312.

Chugh, R 2010, ‘E-learning tools and their impact on pedagogy’. In Ubha, DS & Kaur J (eds), Emerging Paradigms in Commerce and Management Education. GSSDGS College Press, pp. 58-81.

Published in: 2010

Joshi, M & Chugh, R 2009, ‘New paradigms in the teaching and learning of accounting: Use of educational blogs for reflective thinking’, International Journal of Education and Development using Information and Communication Technology, vol.5, no.3, pp 1-11.

Published in: 2009
Conference Presentations

Chugh, R & Joshi, M 2008 “Blogosphere for engagement and reflective thinking in Business subjects” Learning Technologies Conference, Brisbane, Queensland.


Research Interests

Ritesh takes a multidisciplinary approach in his work, focusing on social media, knowledge management, tacit knowledge ubiquity, information systems management, project management, electronic commerce, ICT sustainability and learning and teaching practices.

Refereed Conference Abstracts
Sharma, SC, Chugh, R and Mather, N, 2015, ‘SIRFrt Method: Assessing and Improving Maintenance Reliability’, In Proceedings of the 21st ICE/IEEE International Technology Management Conference, Belfast, Ireland, June 22-24, 2015.
Published in: 2015

Joshi, M & Chugh, R 2008, ‘New Paradigms in the Teaching and Learning of Accounting- Use of Educational Blogs for Reflective Thinking’, IABE Conference, Las Vegas,USA, October 19-22, 2008.

Published in: 2008
INFORMATION AND COMPUTING SCIENCES
Information Systems - Information Systems Management
Information Systems - Information Systems Theory
Information Systems - Information Systems Organisation
EDUCATION
Education Systems - Higher Education
Curriculum and Pedagogy - Curriculum and Pedagogy Theory and Development
COMMERCE, MANAGEMENT, TOURISM AND SERVICES
Business and Management - Business Information Systems
Business and Management - Business Information Management (incl. Records, Knowledge and Information Management, and Intelligence)
INFORMATION AND COMPUTING SCIENCES
Information Systems - Information Systems Management
Information Systems - Information Systems Organisation
Information Systems - Information Systems Theory
Information Systems - Information Systems not elsewhere classified
Knowledge Management
Library and Information Studies - Social and Community Informatics
EDUCATION
Education Systems - Higher Education
COMMERCE, MANAGEMENT, TOURISM AND SERVICES
Business and Management - Business Information Systems
Business and Management - Business Information Management (incl. Records, Knowledge and Information Management, and Intelligence)
Journal article

Chugh, R. (2018). Disaster fundraising via social media: A case study of non-resident Nepalese community in Australia. WSEAS Transactions on Environment and Development, 14, 636-642. Retrieved from http://www.wseas.org/multimedia/journals/environment/2018/b345915-095.pdf

Link to ACQUIRE

Chugh, R. (2018). Tacit knowledge transfer in Australian universities: Exploring the barriers and enablers. MATEC Web of Conferences, 210, 1-7. doi:10.1051/matecconf/201821004054

Link to ACQUIRE

Chugh, R., & Ruhi, U. (2018). Social media in higher education: A literature review of Facebook. Education and Information Technologies, 23(2), 605-616. doi:10.1007/s10639-017-9621-2

Link to ACQUIRE

Wibowo, S., Grandhi, S., & Chugh, R. (2018). Enhancıng students’ learnıng experıences and recourses through the adoptıon of e-exams at CQUnıversıty. Asia Pacific Journal of Contemporary Education and Communication Technology, 4(1), 1-11. doi:10.25275/apjcectv4i1edu1

Link to ACQUIRE

Chugh, R. (2018). Teaching tools: Tethered to screens: A dilemma. Education Technology Solutions, 85(Nov/Dec 2018), 58-60. Retrieved from https://search.informit.com.au/documentSummary;dn=094325805325595;res=IELBUS

Link to ACQUIRE

Chugh, R. (2017). Barriers and enablers of tacit knowledge transfer in Australian higher education institutions. International Journal of Education and Learning Systems, 2, 272-276. Retrieved from http://www.iaras.org/iaras/filedownloads/ijels/2017/002-0029(2017).pdf

Link to ACQUIRE

Chugh, R., Sharma, S. C., & Cabrera, A. (2017). Lessons learned from enterprise resource planning (ERP) implementations in an Australian company. International Journal of Enterprise Information Systems, 13(3), 23-35. doi:10.4018/IJEIS.2017070102

Link to ACQUIRE

Chugh, R., Ledger, S., & Shields, R. (2017). Curriculum design for distance education in the tertiary sector. Turkish Online Journal of Distance Education, 18(02), 4-15. doi:10.17718/tojde.306552

Link to ACQUIRE

Ewin, N., Luck, J., Chugh, R., & Jarvis, J. (2017). Rethinking project management: A humanistic approach based on design thinking. Procedia Computer Science, 121, 503-510. doi:10.1016/j.procs.2017.11.067

Link to ACQUIRE

Chugh, R., Wibowo, S., & Grandhi, S. (2016). Environmentally sustainable information and communication technology usage: Awareness and practices of Indian information and communication technology professionals. Journal of Cleaner Production, 131, 435-446. doi:10.1016/j.jclepro.2016.05.004

Link to ACQUIRE

Shields, R., & Chugh, R. (2017). Digital badges: Rewards for learning?. Education and Information Technologies, 22(4), 1817-1824. doi:10.1007/s10639-016-9521-x

Link to ACQUIRE

Wibowo, S., Grandhi, S., Chugh, R., & Sawir, E. (2016). A pilot study of an electronic exam system at an Australian university. Journal of Educational Technology Systems, 45(1), 5-33. doi:10.1177/0047239516646746

Link to ACQUIRE

Grandhi, S., Chugh, R., & Wibowo, S. (2016). An empirical study of customers’ purchase intensions from Australian group buying sites. Journal of Internet and e-business studies., (2016), 1-12. doi:10.5171/2016.732154

Link to ACQUIRE

Sibley, J., Hamilton, D., & Chugh, R. (2015). International student wellbeing and academic progress. International student experience journal., 3(2), 2-9. Retrieved from http://isejournal.weebly.com/current-issue.html

Link to ACQUIRE

Chugh, R. (2015). Is it cheating to wear a smartwatch into an exam?. Age., (2015), 19. Retrieved from http://www.theage.com.au/

Link to ACQUIRE

Chugh, R., Wibowo, S., & Grandhi, S. (2015). Mandating the transfer of tacit knowledge in Australian universities. Journal of organizational knowledge management., (2015), 1-10. Retrieved from http://www.ibimapublishing.com/journals/jokm/2015/297669/a297669.html

Link to ACQUIRE

Sharma, S., Chugh, R., & Mather, N. (2015). SIRFrt method : assessing and improving maintenance reliability. Reliability : theory and applications., 10(2), 59-68. Retrieved from http://gnedenko-forum.org/journal/2015/022015/rta_2_2015-07.pdf

Link to ACQUIRE

Chugh, R. (2014). Role of human resource information systems in an educational organization. Journal of advanced management science., 2(2), 149-153. doi:10.12720/joams.2.2.149-153

Link to ACQUIRE

Chugh, R., & Grandhi, S. (2013). Why Business Intelligence? : Significance of Business Intelligence tools and integrating BI governance with corporate governance. International journal of e-entrepreneurship and innovation., 4(2), 1-14. doi:10.4018/IJEEI

Link to ACQUIRE

Chugh, R. (2013). Workplace dimensions : tacit knowledge sharing in universities. Journal of advanced management science., 1(1), 24-28. Retrieved from http://dx.doi.org/10.12720/joams

Link to ACQUIRE

Chugh, R. (2011). Holiday work important for international students too. Australian : higher education., (2011, November 18), 1. Retrieved from http://www.theaustralian.com.au/

Link to ACQUIRE

Chugh, R. (2010). All about keywords : the rise and rise of social bookmarking. Education technology solutions., 38, 74-76.

Link to ACQUIRE

Chugh, R. (2009). Foray into blogosphere. Education technology solutions., 29, 58-62.

Link to ACQUIRE

Joshi, M., & Chugh, R. (2009). New paradigms in the teaching and learning of accounting : use of educational blogs for reflective thinking. International journal of education and development using information and communication technology., 5(3), 1-11. Retrieved from http://ijedict.dec.uwi.edu/viewissue.php?id=21

Link to ACQUIRE
Conference paper

Sabharwal, R., Hossain, M. R., Chugh, R., & Wells, M. (2018). Learning management systems in the workplace: A literature review. In M. J. W. Lee, S. Nikolic, M. Ros, J. Shen, L. C. U. Lei, G. K. W. Wong, & N. Wenkatarayalu (Eds.), Proceedings of 2018 IEEE International Conference on Teaching, Assessment, and Learning for Engineering (TALE) (pp. 387-393). Piscataway, NJ: IEEE. doi:10.1109/tale.2018.8615158

Link to ACQUIRE

Shields, R., & Chugh, R. (2018). Preparing Australian high school learners with 21st century skills. In M. J. W. Lee, S. Nikolic, M. Ros, J. Shen, G. K. W. Wong, N. Venkatarayalu, & L. C. U. Lei (Eds.), Proceedings of 2018 IEEE International Conference on Teaching, Assessment, and Learning for Engineering (TALE) (pp. 1101-1106). Piscataway, NJ: IEEE. doi:10.1109/tale.2018.8615207

Link to ACQUIRE

Ewin, N., Luck, J., Chugh, R., & Jarvis, J. (2017). Curiosity: The kryptonite of cats and the superpower of the project manager. In 2017 National Conference Academic Papers Australian Institute of Project Management: Innovate, Influence & Implement (pp. 20-26). Melbourne, Vic.: Australian Institute of Project Management. Retrieved from https://www.aipm.com.au/

Link to ACQUIRE

Chugh, R. (2016). Lifelong learners and learning organisations: Perspective of Australian university academics. In S. Moffett, & B. Galbraith (Eds.), Proceedings of the 17th European Conference on Knowledge Management,Ulster University, Northern Ireland, UK, 1-2 September 2016 (pp. 181-188). Reading, UK: acpi. Retrieved from http://www.academic-bookshop.com/ourshop/prod_5313193-ECKM-2016-Proceedings.html

Link to ACQUIRE

Chugh, R. (2015). Do Australian universities encourage tacit knowledge transfer?. In IC3K 2015 : proceedings of the 7th International joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management, November 12-14, 215, Lisbon, Portugal. Volume 3, KMIS (pp. 128-135). Lisbon, Portugal: SCITE Press. doi:10.5220/0005585901280135

Link to ACQUIRE

Howah, K., & Chugh, R. (2015). Perceived utility as a motivational factor in affecting users’ decisions to download and install potentially spyware-infected software. In 2015 Americas Conference on Information Systems (AMCIS 2015) Proceedings, 13-15 August 2015, Puerto Rico. (pp. 1-8). Atlanta, GA.: Association for Information Systems. Retrieved from http://aisel.aisnet.org/amcis2015/issecurity/generalpresentations/23/

Link to ACQUIRE

Wibowo, S., Grandhi, S., & Chugh, R. (2014). Assessing the effectiveness of learning and teaching technologies for teaching distance mode students in higher education. In Proceedings of the 2014 IEEE conference on e-Learning, e-Management and e-Services (IC3e 2014), 10-12 December 2014, Melbourne, Australia. (pp. 24-29). Piscataway, NJ: IEEE. doi:10.1109/IC3e.2014.7081236

Link to ACQUIRE

Grandhi, S., Chugh, R., & Wibowo, S. (2014). Factors influencing customers’ intention to purchase deals from Australian group buying sites. In Proceedings of the 24th International Business Information Management Association Conference (IBIMA 2014) : Crafting Global Competitive Economies : 2020 Vision Strategic Planning & Smart Implementation, November 6-7, 2014, Milan, Italy (pp. 1853-1865). Norristown, PA, USA: International Business Information Management Association (IBIMA).

Link to ACQUIRE

Chugh, R., Wibowo, S., & Grandhi, S. (2014). Should transfer of tacit knowledge be made mandatory?. In Proceedings of the 24th International Business Information Management Association Conference (IBIMA 2014) : Crafting Global Competitive Economies : 2020 Vision Strategic Planning & Smart Implementation, November 6-7, 2014, Milan, Italy (pp. 184-192). Norristown, PA, USA: International Business Information Management Association.

Link to ACQUIRE

Grandhi, S., & Chugh, R. (2013). The value of business intelligence tools : aligning business intelligence governance with corporate governance. In International Conference on E-Technologies and Business on the Web (EBW2013), Proceedings University of the Thai Chamber of Commerce, Bangkok, Thailand, 7-9 May 2013. (pp. 28-32). Bangkok, Thailand: Society of Digital Information and Wireless Communications (SDIWC). Retrieved from http://sdiwc.net/digital-library/download.php?id=00000691.pdf

Link to ACQUIRE

Chugh, R. (2012). Knowledge sharing with enhanced learning and development opportunities. In Proceedings 2012 International Conference on Information Retrieval and Knowledge Management. (pp. 100-104). Kuala Lumpur: IEEE. Retrieved from http://www.dx.doi.org/10.1109/infrkm.2012.6204979

Link to ACQUIRE

Grandhi, S., & Chugh, R. (2012). Strategic value of mobile CRM applications : a review of mobile CRM at Dow Corning and DirecTV. In International Proceedings of Computer Science and Information Technology vol. 36 (2012). (pp. 405-410). Singapore: International Association of Computer Science & Information Technology Press. Retrieved from http://www.ipcsit.com/vol36.htm

Link to ACQUIRE

Chugh, R. (2011). Analysis of project management in theory and real world : an information system case. In Proceedings 2011 3rd IEEE International Conference on Information Management and Engineering, 21-22 May 2011, Zhengzhou, China (pp. 358-363). Beijing, China: Institute of Electrical and Electronics Engineers, Inc..

Link to ACQUIRE

Chugh, R., & Gupta, P. (2010). 38P.MAMS : a unified approach for assessing e-readiness of SMEs. In Proceedings of the Conf-IRM 2010 Conference : Collaboration and community in a global world, 16-18 May 2010, Montego Bay, Jamaica (pp. 1-16). N.Z.: University of Auckland. Retrieved from http://aisel.aisnet.org/confirm2010/27

Link to ACQUIRE

Chugh, R., & Grandhi, S. (2010). Electronic retailing in Australia : a review of Australia’s top 20 retailers. In 2010 2nd IEEE International Conference on Information Management and Engineering (ICIME2010), Chengdu, China, 16-18 April 2010 (pp. 235-239). New York City, NY: IEEE.

Link to ACQUIRE
Book chapter

Chugh, R., & Joshi, M. (2017). Challenges of knowledge management amidst rapidly evolving tools of social media. In R. Chugh (Ed.), Harnessing social media as a knowledge management tool (pp. 299-314). Hershey, PA: IGI Global. doi:10.4018/978-1-5225-0495-5.ch014

Link to ACQUIRE

Chugh, R., & Joshi, M. (2017). Challenges of knowledge management amidst rapidly evolving tools of social media. In R. Chugh (Ed.), Harnessing social media as a knowledge management tool (pp. 299-314). Hershey, PA: IGI Global. doi:10.4018/978-1-5225-0495-5.ch014

Link to ACQUIRE

Chugh, R., & Grandhi, S. (2013). E-government in Australia : a usability study of Australian city council websites. In Unknown (Ed.), E-government success around the world : cases, empirical studies, and practical recommendations. (pp. 215-234). Hershey, PA: USA: IGI Global. doi:10.4018/978-1-4666-4173-0.ch011

Link to ACQUIRE

Chugh, R., & Grandhi, S. (2012). E-tailing : a snapshot of Australia’s top 25 retailers. In Unknown (Ed.), Strategic and Pragmatic E-Business : Implications for Future Business Practices. (pp. 297-313). UK: IGI Global. Retrieved from http://www.dx.doi.org/10.4018/978-1-4666-1619-6

Link to ACQUIRE

Grandhi, S., & Chugh, R. (2012). Implementation strategies for ERP adoption by SMEs. In Unknown (Ed.), Computer applications for communication, networking, and digital contents : International Conferences, FGCN and DCA 2012, Held as Part of the Future Generation Information Technology Conference, FGIT 2012, Gangneug, Korea, December 16-19, 2012. Proceedings. (pp. 210-216). Berlin, Heidelberg: Springer. Retrieved from http://dx.doi.org/10.1007/978-3-642-35594-310.1007/978-3-642-35594-3_30

Link to ACQUIRE

Chugh, R. (2012). Social networking for businesses : is it a boon or bane?. In Unknown (Ed.), Handbook of research on business social networking : organizational, managerial, and technological dimensions Vol. 1. (pp. 603-618). Portugal: IGI Global. Retrieved from http://dx.doi.org/10.4018/978-1-61350-168-9

Link to ACQUIRE

Chugh, R., & Gupta, P. (2010). A unified view of enablers, barriers, and readiness of small to medium enterprises for e-business adoption. In M. M. Cruz-Cunha, & J. Varaja?o (Eds.), E-business issues, challenges and opportunities for SMEs : driving competitiveness (pp. 291-312). Hershey, PA: Business Science Reference. doi:10.4018/978-1-61692-880-3

Link to ACQUIRE

Chugh, R. (2010). E-learning tools and their impact on pedagogy. In D. S. Ubha, & J. Kaur (Eds.), Emerging paradigms in commerce and management (pp. 58-81). India: GSSDGS College.

Link to ACQUIRE
Book

Chugh, R. (2017). Harnessing social media as a knowledge management tool. R. Chugh (Ed.), Hershey, PA: IGI Global. doi:10.4018/978-1-5225-0495-5

Link to ACQUIRE

Chugh, R. (2017). Harnessing social media as a knowledge management tool. R. Chugh (Ed.), Hershey, PA: IGI Global. doi:10.4018/978-1-5225-0495-5

Link to ACQUIRE
Media

Chugh, R., Gill, A. Q., & Simpson, L. (2017). One year on, is Australia’s cybersecurity strategy on track? Experts respond. The Conversation. Retrieved from https://theconversation.com/

Link to ACQUIRE
Higher Education
HE Term 2 - 2019
COIT20252 - Business Process Management
Unit Coordinator
COIT20251 - Knowledge Audits for Business Analysis
Unit Profile Reviewer
COIT12203 - Workflow Analysis & Management
Unit Coordinator
HE Term 1 - 2019
PPMP20008 - Initiating and Planning Projects
Lecturer
COIT20252 - Business Process Management
Unit Coordinator
COIT12205 - Knowledge Management Principles
Unit Profile Reviewer
COIT12203 - Workflow Analysis & Management
Unit Coordinator
HE Term 2 - 2018
COIT20277 - Introduction to Computational Intelligence
Exam Reviewer
COIT20252 - Business Process Management
Unit Coordinator
COIT20251 - Knowledge Audits for Business Analysis
Unit Profile Reviewer
COIT12203 - Workflow Analysis & Management
Unit Coordinator
COIS12073 - Enterprise Systems
Unit Profile Reviewer
HE Term 1 - 2018
COIT20253 - Business Intelligence using Big Data
Unit Profile Reviewer
COIT20252 - Business Process Management
Unit Coordinator
COIT12205 - Knowledge Management Principles
Unit Profile Reviewer
COIT12203 - Workflow Analysis & Management
Unit Coordinator
HE Term 2 - 2017
COIT20252 - Business Process Management
Unit Coordinator
COIT20251 - Knowledge Audits for Business Analysis
Unit Profile Reviewer
COIT20249 - Professional Skills in Information Communication Technology
Exam Reviewer
COIT12203 - Workflow Analysis & Management
Unit Coordinator
HE Term 1 - 2017
COIT20253 - Business Intelligence using Big Data
Unit Profile Reviewer
COIT20252 - Business Process Management
Unit Coordinator
COIT20249 - Professional Skills in Information Communication Technology
Lecturer
COIT12205 - Knowledge Management Principles
Unit Profile Reviewer
COIT12203 - Workflow Analysis & Management
Unit Coordinator
HE Term 2 - 2016
COIT20252 - Business Process Management
Unit Coordinator
COIT20251 - Knowledge Audits for Business Analysis
Unit Profile Reviewer
COIT20249 - Professional Skills in Information Communication Technology
Unit Profile Reviewer
COIT12203 - Workflow Analysis & Management
Unit Coordinator
HE Term 1 - 2016
PPMP20001 - Project Management Principles
Unit Profile Reviewer
COIT20252 - Business Process Management
Unit Coordinator
COIT20249 - Professional Skills in Information Communication Technology
Unit Profile Reviewer
COIT12205 - Knowledge Management Principles
Unit Profile Reviewer
COIT12203 - Workflow Analysis & Management
Unit Coordinator
HE Term 3 - 2015
COIT20235 - Business Process Modelling
Unit Profile Reviewer
HE Term 2 - 2015
COIT20252 - Business Process Management
Unit Coordinator
COIT20249 - Professional Skills in Information Communication Technology
Lecturer
COIT20235 - Business Process Modelling
Unit Coordinator
COIT20233 - Professional Skills for Information and Communication Technology
Lecturer
COIT12203 - Workflow Analysis & Modelling
Unit Coordinator
HE Term 1 - 2015
PPMP20007 - Project Management Concepts
Lecturer
MGMT22166 - Project Management
Lecturer
COIT20252 - Business Process Management
Unit Coordinator
COIT20249 - Professional Skills in Information Communication Technology
Lecturer
COIT20233 - Professional Skills for Information and Communication Technology
Lecturer
COIT13231 - Enterprise Analysis and Modelling
Unit Profile Reviewer
COIT12205 - Knowledge Management Principles
Unit Profile Reviewer
COIT12203 - Workflow Analysis & Modelling
Unit Coordinator
COIS20008 - ICT Project Planning and Management
Lecturer
HE Term 3 - 2014
COIT20233 - Professional Skills for Information and Communication Technology
Unit Profile Reviewer
HE Term 2 - 2014
COIT20235 - Business Process Modelling
Unit Coordinator
COIT20233 - Professional Skills for Information and Communication Technology
Lead Lecturer
COIT12203 - Workflow Analysis & Modelling
Unit Coordinator
COIS20024 - Systems Management Overview
Unit Profile Reviewer
HE Term 1 - 2014
COIT20235 - Business Process Modelling
Unit Coordinator
COIT20233 - Professional Skills for Information and Communication Technology
Lead Lecturer
COIT12203 - Workflow Analysis & Modelling
Unit Coordinator
COIS20024 - Systems Management Overview
Unit Profile Reviewer
HE Term 3 - 2013
COIT20233 - Professional Skills for Information and Communication Technology
Unit Profile Reviewer
COIS20024 - Systems Management Overview
Unit Profile Reviewer
HE Term 2 - 2013
COIT20235 - Business Process Modelling
Unit Coordinator
COIT12203 - Workflow Analysis & Modelling
Unit Coordinator
HE Term 3 - 2012
COIT20233 - Professional Skills for Information and Communication Technology
Unit Coordinator
Vocational Education and Training