Dr Marilyn Wells Information and Communication Technology / School of Engineering and Technology

Head of Postgraduate ICT Programmes

PhD, M.Comm (IS), MACS(SNR)

Contact Details

Email: m.wells@cqu.edu.au

Phone: (07) 4923 2758 - Ext: 52758

Office Location

Room 2.09

Building 30

About Me

Prior to joining CQUniversity, I was with University of Western Sydney (UWS) until early 2006. At UWS, I taught in the areas of information systems, and knowledge management. Prior to joining UWS, I held various senior management positions in insurance and environmental industry, and I worked in the information systems, finance and administration areas. From early 1990s until 1996 I was a consultant implementing ERP systems in small to medium size organisations.

Background

My research interests involve the issues surrounding organisational change, particularly as it applies to changing information systems, resistance to change and the power redistribution that generally follows such change. I am specifically interested in how behavioural issues facilitate knowledge transfer during collaborative tasks in a changing environment.

Professional Memberships

Member of:
Committee member for Queensland Branch Executive of Australian Computer Society (ACS)

Australian Computer Society (ACS);

International Institute of Business Analysis (IIBA)

The Association of Business Process Management Professionals (ABPMP)

The Project Management Institute (PMI)

Responsibilities

Head of Postgraduate Information Systems/Project Management courses within the School of Engineering Technology

Chair of the ICT Program Committe

CQUniversity ACS Liaison

Past - Co-convenor of People, Education, Technology and Organisations (PETO) within Learning and Teaching Research Centre (LTERC)

Past - Chair of Undergraduate Program Committee and Head of Program for Bachelor of Information Systems

Past - Convenor of Blended and Online Learning (BOL) SIG within Learning and Teaching Research Centre (LTERC)

Theses

Perceptions of Knowledge Gatekeepers: social aspects of information exchange in an organisation undergoing change. University of Western Sydney, Sydney.

Published in: 2009
Grants

CQU Division of Teaching and Learning Services, Learning & Teaching Grant, "A Community of Practice: Enhancing Student Learning through Sharing Assessment Practices"

 

Published in: 2007b
Awarded School of Management & Information Systems, Central Queensland University funds for research assistance.
Published in: 2007a
Refereed Articles

Wells, M. and Coronado, G. (2013) From Competing Commitments to Workthink as a Tactic of Resistance", in Organizational Cultures: An International Journal, Volume 12, Issue 1, On the Organisation, Chicago

Published in: 2013
Conference Presentations
Wells, M A and Singh, G (2007) "Methodologies: the overlap between people, technology and context" in the workshop "Knowledge management research, what is the next wave?" appearing at 21st ANZAM Conference, Sydney, Aust. December 4 - 7
Published in: 2007
Research Interests

Social aspects of organisational change, including information systems

Grounded Theory Methodology

Phenomenology

Groupthink and Cognitive Dissonance

Knowledge Gatekeepers

Dimensions of power

 

 

 

Published in: 2006
INFORMATION AND COMPUTING SCIENCES
Information Systems - Information Systems not elsewhere classified
I am interested in the following as it pertains to information systems: Social aspects of organisational change, including information systems Grounded Theory Methodology Phenomenology Groupthink and Cognitive Dissonance Knowledge Gatekeepers Dimensions of power
Conference paper

Sabharwal, R., Hossain, M. R., Chugh, R., & Wells, M. (2018). Learning management systems in the workplace: A literature review. In M. J. W. Lee, S. Nikolic, M. Ros, J. Shen, L. C. U. Lei, G. K. W. Wong, & N. Wenkatarayalu (Eds.), Proceedings of 2018 IEEE International Conference on Teaching, Assessment, and Learning for Engineering (TALE) (pp. 387-393). Piscataway, NJ: IEEE. doi:10.1109/tale.2018.8615158

Link to ACQUIRE

Balasooriya, P., Wibowo, S., & Wells, M. (2017). Factors influencing Cloud technology adoption in Australian organisations. In J. L. Mitrpanont, & W. Swangphol (Eds.), Proceeding of 2017 2nd International Conference on Information Technology (INCIT) (pp. 31-37). Piscataway, NJ.: IEEE. doi:10.1109/INCIT.2017.8257858

Link to ACQUIRE

Jha, S., Jha, M., O'Brien, L., & Wells, M. (2015). Streaming Big Data into the enterprise architecture : challenges and opportunities. In Proceedings of the 2nd Asia-Pacific World Congress on Computer Science and Engineering (APWC on CSE 2015), 2-4 December 2015, Nadi, Fiji. (pp. 1-10). Piscataway, NJ.: IEEE.

Link to ACQUIRE

Jha, S., Jha, M., O'Brien, L., & Wells, M. (2014). Integrating legacy system into Big Data solutions : time to make the change. In APWC on CSE 2014 : IEEE Asia-Pacific world congress on computer science and engineering, 4-5 November 2014, Nadi, Fiji (pp. 1-10). Piscataway, NJ: IEEE. doi:10.1109/APWCCSE.2014.7053872

Link to ACQUIRE

Wells, M., & Jones, B. (2005). Commonsense ISD : an empirical approach to teaching systems analysis and design. In Proceedings of the seventh Australasian Computing Education Conference (ACE2005), Newcastle, N.S.W. (pp. 1-7). Sydney, NSW: Australian Computer Society, Inc.

Link to ACQUIRE

Wells, M., & Brook, P. (2004). Conversational KM : student driven learning. In Proceedings of the sixth Australasian Computing Education Conference (ACE2004), Newcastle, N.S.W. (pp. 335-341). Sydney, N.S.W.: Australian Computer Society.

Link to ACQUIRE

Wells, M., & Brook, P. (2003). Learning about knowledge management through enforced collaboration using web-based repositories. In Proceedings of the 4th International WE-B Conference : e-Business and information systems, 24-25 November 2003, Perth, Western Australia. (pp. 1-6). Perth, Western Australia: School of Management Systems, The We-B Centre, Edith Cowan University.

Link to ACQUIRE

Wells, M., & Fisher, M. (2007). The Phenomena of uncontrolled communication as resistance during the implementation of an enterprise resource planning system. In Proceedings of the 21st ANZAM 2007 Conference: managing our intellectual and social capital, Sydney, Australia, 4-7 December 2007. (pp. 1-14). Canning Bridge, Western Australia: Promoco Conventions.

Link to ACQUIRE
Journal article

Balasooriya, P., Wibowo, S., Grandhi, S., & Wells, M. (2017). The impact of security concerns on personal innovativeness, behavioural and adoption intentions of Cloud technology. Software Networking, 2017(1), 265-290. doi:10.13052/jsn2445-9739.2017.013

Link to ACQUIRE

Balasooriya, P., Wibowo, S., & Wells, M. (2016). Green cloud computing and economics of the cloud: Moving towards sustainable future. GSTF Journal on Computing, 5(1), 15-20. doi:10.5176/2251-3043_4.4.347

Link to ACQUIRE

Wells, M., & Coronado, G. (2013). From competing commitments to workthink as a tactic of resistance. Organizational cultures: an international journal: section of: the international journal of knowledge, culture and change management., 12(1), 33-43.

Link to ACQUIRE

Wells, M., & Brook, P. (2008). Web 2.0 technologies : a knowledge gatekeeper perspective in the educational environment. Studies in learning, evaluation, innovation and development., 5(3), 30-44. Retrieved from http://sleid.cqu.edu.au/viewarticle.php?id=200

Link to ACQUIRE
Presentation

Jha, M., Jha, S., O'Brien, L., & Wells, M. (2017). Road Map for Data Integration Architecture for Business Intelligence. In ICIT 2017 : 19th International Conference on Interpreting and Translation (pp. 10 pages). Copenhagen, Denmark: World Academy of Science, Engineering and Technology (WASET).

Book chapter

Egelstaff, R., & Wells, M. (2013). Data governance frameworks and change management. In Unknown (Ed.), Health information governance in a digital environment. (pp. 108-119). Amsterdam: IOS Press. Retrieved from http://dx.doi.org/10.3233/978-1-61499-291-2-108

Link to ACQUIRE

Kankanady, R., & Wells, M. (2013). Organising and presenting information. In Unknown (Ed.), Health information governance in a digital environment (pp. 209-230). Amsterdam: IOS Press. Retrieved from http://dx.doi.org/10.3233/978-1-61499-291-2-209

Link to ACQUIRE

Wells, M. (2012). Organisational change and acceptance : perspectives of the technology acceptance model. In Unknown (Ed.), Inter-organizational information systems and business management : theories for researchers (pp. 99-118). Hershey, PA, USA: IGI Global. doi:10.4018/978-1-60960-768-5.ch007

Link to ACQUIRE

Wells, M., & Brook, P. (2009). Self-service and e-education : the relationship to self-directed learning. In D. Oliver, C. R. Livermore, & F. Sudweeks (Eds.), Self-service in the internet age : expectations and experiences (1st ed., pp. 37-62). London: Springer.

Link to ACQUIRE
Report

Wells, M., & Coronado, G. (2007). Knowledge gatekeepers and the groupthink phenomena : some reflections on workthink and the politics of information systems implementations. Rockhampton.: Central Queensland University.

Link to ACQUIRE

Wells, M., & Fisher, M. (2007). The Phenomena of staff resistance in organizations during the implementation of an information system. Rockhampton.: Central Queensland University.

Link to ACQUIRE
Higher Education
HE Term 2 - 2019
PPMP20017 - Project Management Internship
Unit Profile Reviewer
COIT20276 - Postgraduate ICT Internship
Unit Coordinator
COIT20254 - Information Systems Project
Unit Coordinator
COIT13239 - Undergraduate ICT Internship
Unit Profile Reviewer
COIT13232 - Business Analysis Project
Unit Coordinator
HE Term 1 - 2019
PPMP20017 - Project Management Internship
Unit Profile Reviewer
COIT20276 - Postgraduate ICT Internship
Unit Coordinator
COIT20252 - Business Process Management
Unit Profile Reviewer
COIT13239 - Undergraduate ICT Internship
Unit Profile Reviewer
HE Term 3 - 2018
COIT13238 - Industry Work Placement
Unit Profile Reviewer
COIT11226 - Systems Analysis
Unit Profile Reviewer
HE Term 2 - 2018
PPMP20017 - Project Management Internship
Unit Profile Reviewer
COIT20276 - Postgraduate ICT Internship
Unit Coordinator
COIT20254 - Information Systems Project
Unit Profile Reviewer
COIT13232 - Business Analysis Project
Unit Profile Reviewer
COIT11239 - Professional Communications Skills for ICT
Unit Profile Reviewer
COIS11011 - Foundations of Business Computing
Unit Profile Reviewer
HE Term 1 - 2018
PPMP20017 - Project Management Internship
Unit Profile Reviewer
COIT20276 - Postgraduate ICT Internship
Unit Coordinator
COIT20254 - Information Systems Project
Unit Coordinator
COIT20252 - Business Process Management
Unit Profile Reviewer
COIT20251 - Knowledge Audits for Business Analysis
Unit Profile Reviewer
COIT13239 - Undergraduate ICT Internship
Unit Profile Reviewer
COIT13232 - Business Analysis Project
Unit Coordinator
COIT11239 - Professional Communications Skills for ICT
Unit Profile Reviewer
HE Term 3 - 2017
COIT13238 - Industry Work Placement
Unit Profile Reviewer
COIT11226 - Systems Analysis
Unit Profile Reviewer
HE Term 2 - 2017
PPMP20017 - Project Management Internship
Unit Coordinator
COIT20276 - Postgraduate ICT Internship
Unit Coordinator
COIT20254 - Information Systems Project
Unit Coordinator
COIT13238 - Industry Work Placement
Unit Coordinator
COIT13232 - Business Analysis Project
Unit Coordinator
COIS11011 - Foundations of Business Computing
Unit Profile Reviewer
HE Term 1 - 2017
COIT20276 - Postgraduate ICT Internship
Unit Coordinator
COIT20271 - Mobile Game Development
Unit Profile Reviewer
COIT20254 - Information Systems Project
Unit Coordinator
COIT20252 - Business Process Management
Unit Profile Reviewer
COIT20251 - Knowledge Audits for Business Analysis
Unit Profile Reviewer
COIT13232 - Business Analysis Project
Unit Coordinator
COIT11239 - Professional Communications Skills for ICT
Unit Profile Reviewer
HE Term 3 - 2016
COIT20250 - E-Business Systems
Unit Profile Reviewer
COIT13238 - Industry Work Placement
Unit Profile Reviewer
COIT11226 - Systems Analysis
Unit Profile Reviewer
HE Term 2 - 2016
COIT20255 - ERP Systems Management
Unit Profile Reviewer
COIT20254 - Information Systems Project
Unit Coordinator
COIT20250 - E-Business Systems
Unit Profile Reviewer
COIT13238 - Industry Work Placement
Unit Coordinator
COIT13232 - Business Analysis Project
Unit Coordinator
COIT11239 - Professional Communications Skills for ICT
Unit Profile Reviewer
COIT11223 - Ethics and Social Issues
Development Assistant
COIS12073 - Enterprise Systems
Unit Profile Reviewer
COIS11011 - Foundations of Business Computing
Exam Reviewer
HE Term 1 - 2016
COIT20255 - ERP Systems Management
Unit Profile Reviewer
COIT20254 - Information Systems Project
Unit Coordinator
COIT20253 - Business Intelligence using Big Data
Unit Profile Reviewer
COIT20251 - Knowledge Audits for Business Analysis
Unit Profile Reviewer
COIT13232 - Business Analysis Project
Unit Coordinator
COIT12203 - Workflow Analysis & Management
Lead Lecturer
COIT11226 - Systems Analysis
Development Assistant
HE Term 3 - 2015
PPMP20010 - Executing and Closing Projects
Unit Profile Reviewer
PPMP20009 - Project Management Methodologies
Unit Profile Reviewer
PPMP20008 - Initiating and Planning Projects
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COMM11003 - Communication in Professional Contexts
Unit Profile Reviewer
COIT20254 - Information Systems Project
Unit Profile Reviewer
COIT20251 - Knowledge Audits for Business Analysis
Unit Profile Reviewer
COIT20240 - Advanced Information Systems Project
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COIT20238 - Business Analysis of Enterprise Systems
Unit Profile Reviewer
COIT13238 - Industry Work Placement
Unit Profile Reviewer
HE Term 2 - 2015
PPMP20013 - Project Management for Operators of Large Assets
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COIT20274 - Information Systems for Business Professionals
Exam Reviewer
COIT20254 - Information Systems Project
Unit Coordinator
COIT20253 - Business Intelligence using Big Data
Unit Profile Reviewer
COIT20252 - Business Process Management
Unit Profile Reviewer
COIT20251 - Knowledge Audits for Business Analysis
Unit Coordinator
COIT20248 - Information Systems Analysis and Design
Unit Profile Reviewer
COIT20240 - Advanced Information Systems Project
Unit Coordinator
COIT20236 - Business Intelligence Management
Unit Profile Reviewer
COIT20235 - Business Process Modelling
Unit Profile Reviewer
COIT13238 - Industry Work Placement
Unit Coordinator
COIT13232 - Business Analysis Project
Unit Coordinator
COIT12203 - Workflow Analysis & Modelling
Unit Profile Reviewer
COIS20025 - Systems Development Overview
Unit Profile Reviewer
COIS20024 - Systems Management Overview
Exam Reviewer
COIS13034 - Information Systems Management
Exam Reviewer
HE Term 1 - 2015
COIT29222 - Programming Principles
Development Assistant
COIT20254 - Information Systems Project
Unit Coordinator
COIT20252 - Business Process Management
Lecturer
COIT20251 - Knowledge Audits for Business Analysis
Unit Profile Reviewer
COIT20248 - Information Systems Analysis and Design
Unit Profile Reviewer
COIT20240 - Advanced Information Systems Project
Unit Coordinator
COIT20238 - Business Analysis of Enterprise Systems
Unit Profile Reviewer
COIT20234 - Advanced Network Security Project
Lecturer
COIT13238 - Industry Work Placement
Unit Profile Reviewer
COIT13232 - Business Analysis Project
Unit Coordinator
COIT13231 - Enterprise Analysis and Modelling
Unit Coordinator
COIT12203 - Workflow Analysis & Modelling
Lecturer
COIS20025 - Systems Development Overview
Unit Profile Reviewer
COIS13013 - Business Intelligence
Unit Profile Reviewer
COIS11011 - Foundations of Business Computing
Development Assistant
HE Term 3 - 2014
PPMP20003 - Project Management Systems
Unit Profile Reviewer
PPMP20001 - Project Management Principles
Unit Profile Reviewer
COIT20238 - Business Analysis of Enterprise Systems
Unit Profile Reviewer
COIT20235 - Business Process Modelling
Unit Profile Reviewer
COIT19212 - Industry Placement B
Unit Profile Reviewer
COIT19211 - Industry Placement A
Unit Profile Reviewer
COIT11223 - Ethics and Social Issues
Unit Profile Reviewer
COIS21001 - Web Applications for Business
Unit Profile Reviewer
COIS11011 - Foundations of Business Computing
Development Assistant
HE Term 2 - 2014
COIT20240 - Advanced Information Systems Project
Lead Lecturer
COIT20239 - Advanced Business Analysis Project
Unit Coordinator
COIT20234 - Advanced Network Security Project
Unit Profile Reviewer
COIT19212 - Industry Placement B
Unit Coordinator
COIT19211 - Industry Placement A
Unit Coordinator
COIT13236 - Network Security Project
Unit Profile Reviewer
COIT13232 - Business Analysis Project
Unit Coordinator
COIT12203 - Workflow Analysis & Modelling
Unit Profile Reviewer
COIS20079 - Research Methods
Development Assistant
COIS13034 - Information Systems Management
Unit Coordinator
HE Term 1 - 2014
COIT20240 - Advanced Information Systems Project
Lead Lecturer
COIT19212 - Industry Placement B
Unit Profile Reviewer
COIT19211 - Industry Placement A
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COIT13236 - Network Security Project
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COIT13233 - Knowledge Management Foundations
Unit Coordinator
COIT13232 - Business Analysis Project
Unit Coordinator
COIT13231 - Enterprise Analysis and Modelling
Unit Profile Reviewer
COIT13148 - Special Topic A (Computing)
Unit Profile Reviewer
COIT12203 - Workflow Analysis & Modelling
Lead Lecturer
COIT11233 - Information and Communication Technology Foundations
Exam Reviewer
HE Term 3 - 2013
PPMP20003 - Project Management Systems
Unit Profile Reviewer
PPMP20001 - Project Management Principles
Unit Profile Reviewer
COIT20230 - Enterprise Resource Planning Concepts
Unit Profile Reviewer
COIT19212 - Industry Placement B
Lead Lecturer
COIT19211 - Industry Placement A
Lead Lecturer
COIT19171 - Honours Informatics Project/Thesis A
Unit Profile Reviewer
COIT11223 - Ethics and Social Issues
Unit Profile Reviewer
COIS12073 - Enterprise Systems
Unit Profile Reviewer
HE Term 2 - 2013
COIT20240 - Advanced Information Systems Project
Lead Lecturer
COIT20239 - Advanced Business Analysis Project
Unit Coordinator
COIT20237 - Advanced Technology Management Project
Lead Lecturer
COIT20235 - Business Process Modelling
Lead Lecturer
COIT20234 - Advanced Network Security Project
Lead Lecturer
COIT20233 - Professional Skills for Information and Communication Technology
Unit Profile Reviewer
COIT19212 - Industry Placement B
Unit Coordinator
COIT19211 - Industry Placement A
Unit Coordinator
COIT19210 - ICT Project B
Unit Profile Reviewer
COIT19209 - ICT Project A
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COIT19176 - Informatics Topic B
Unit Profile Reviewer
COIT19174 - Informatics Topic A
Unit Profile Reviewer
COIT19171 - Honours Informatics Project/Thesis A
Unit Profile Reviewer
COIT13236 - Network Security Project
Lead Lecturer
COIT13232 - Business Analysis Project
Unit Coordinator
COIT11226 - Systems Analysis
Exam Reviewer
HE Term 1 - 2013
COIT20239 - Advanced Business Analysis Project
Unit Coordinator
COIT20238 - Business Analysis of Enterprise Systems
Unit Coordinator
COIT20235 - Business Process Modelling
Unit Coordinator
COIT20234 - Advanced Network Security Project
Unit Profile Reviewer
COIT20233 - Professional Skills for Information and Communication Technology
Unit Profile Reviewer
COIT19212 - Industry Placement B
Unit Profile Reviewer
COIT19211 - Industry Placement A
Unit Profile Reviewer
COIT19176 - Informatics Topic B
Unit Profile Reviewer
COIT19174 - Informatics Topic A
Unit Profile Reviewer
COIT13236 - Network Security Project
Unit Profile Reviewer
COIT13233 - Knowledge Management Foundations
Unit Profile Reviewer
COIT13231 - Enterprise Analysis and Modelling
Unit Coordinator
COIS20077 - Knowledge Management
Unit Profile Reviewer
HE Term 3 - 2012
COIT20230 - Enterprise Resource Planning Concepts
Unit Coordinator
COIT19210 - ICT Project B
Unit Coordinator
COIT13211 - Information Security
Unit Profile Reviewer
COIS20025 - Systems Development Overview
Exam Reviewer
COIS20024 - Systems Management Overview
Unit Profile Reviewer
COIS12073 - Enterprise Systems
Unit Coordinator
HE Term 2 - 2012
COIT20235 - Business Process Modelling
Unit Coordinator
COIT20230 - Enterprise Resource Planning Concepts
Unit Profile Reviewer
COIT19210 - ICT Project B
Unit Coordinator
COIT19209 - ICT Project A
Unit Coordinator
COIT13233 - Knowledge Management Foundations
Unit Coordinator
COIT12203 - Workflow Analysis & Modelling
Unit Coordinator
COIT12167 - Database Use and Design
Development Assistant
COIT11226 - Systems Analysis
Unit Coordinator
COIT11223 - Ethics and Social Issues
Unit Coordinator
COIS20025 - Systems Development Overview
Unit Profile Reviewer
COIS13034 - Information Systems Management
Unit Profile Reviewer
COIS12073 - Enterprise Systems
Unit Profile Reviewer
COIS11011 - Foundations of Business Computing
Unit Profile Reviewer
HE Term 1 - 2012
COIT20236 - Business Intelligence Management
Development Assistant
COIT20233 - Professional Skills for Information and Communication Technology
Development Assistant
COIT20232 - Security Infrastructure Administration
Development Assistant
COIT20229 - Networking with TCP/IP
Development Assistant
COIT13233 - Knowledge Management Foundations
Development Assistant
COIT11226 - Systems Analysis
Development Assistant
COIS20077 - Knowledge Management
Unit Coordinator
COIS20026 - Database Development and Management
Development Assistant
COIS20025 - Systems Development Overview
Development Assistant
COIS13013 - Business Intelligence
Development Assistant
HE Term 3 - 2011
ECOM20002 - Security, Ethics and Electronic Commerce Systems
Unit Coordinator
COIS20024 - Systems Management Overview
Unit Coordinator
COIS13034 - Information Systems Management
Unit Coordinator
COIS12073 - Enterprise Systems
Unit Profile Reviewer
COIS11011 - Foundations of Business Computing
Unit Coordinator
HE Term 2 - 2011
ECOM20002 - Security, Ethics and Electronic Commerce Systems
Unit Coordinator
COIT12167 - Database Use and Design
Unit Coordinator
COIT11225 - Data Communications
Campus Reviewer
COIS20027 - Digital Telecommunications and Networks
Unit Coordinator
COIS13064 - Information Systems Project Management
Campus Reviewer
COIS13034 - Information Systems Management
Campus Reviewer
COIS12073 - Enterprise Systems
Unit Profile Reviewer
COIS11011 - Foundations of Business Computing
Campus Reviewer
AVAT13005 - Aviation Theory V
Campus Reviewer
AVAT12003 - Aviation Theory III
Campus Reviewer
AVAT11001 - Aviation Theory I
Campus Reviewer
HE Term 1 - 2011
COIS11011 - Foundations of Business Computing
Unit Profile Reviewer
HE Term 3 - 2010
HRMT20007 - Human Resource Management
Unit Profile Reviewer
COIS20024 - Systems Management Overview
Unit Coordinator
COIS11011 - Foundations of Business Computing
Unit Coordinator
Vocational Education and Training